Refund Policy

Effective Date:06 /11 /2025

At The Royal AI, we are dedicated to offering high-quality courses in Digital Marketing, Artificial Intelligence, and Business Growth Training, along with an exceptional learning experience. However, we understand that there may be situations where you wish to request a refund. This Refund Policy outlines the terms and conditions under which refunds may be considered.

1. Eligibility for Refunds

Refunds may be granted under the following conditions:

Refunds are not applicable for courses that have been extensively accessed, completed, or fully utilized.
Refund requests must be made within 7 days of purchase, provided that the course content has not been accessed beyond reasonable usage.

2. Non-Refundable Items

The following items are non-refundable:

Downloaded Products: Any templates, resources, or course materials that have already been downloaded or accessed.
Promotional Offers or Discounts: Courses purchased during special offers, bundles, or at discounted prices, unless otherwise specified by The Royal AI.

3. How to Request a Refund

To initiate a refund request:

Contact us via email at info@theroyalai.online with your order details and the reason for your request.
Our team will review your request and notify you of the approval or rejection of your refund.
If approved, the refund will be processed to your original payment method within 7–10 business days.

4. Course Substitutions

If you are not completely satisfied with your course and do not qualify for a refund, you may request a course substitution instead.

You can switch to another course of equal or lesser value.
Course substitution requests must be submitted within 7 days of your original purchase date.

5. Changes to This Policy

We may update or modify this Refund Policy at any time to reflect changes in our operations, services, or legal requirements. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us:

Email: info@theroyalai.online
Website: https://theroyalai.online